Health and Safety policy

Man and Van Canary Wharf Health and Safety Policy

Man and Van Canary Wharf is committed to providing a safe and healthy working environment for our employees, contractors, customers, and members of the public who may be affected by our removals and delivery activities. This Health and Safety Policy outlines our approach to managing risks associated with moving, transporting, and handling goods in homes, offices, and commercial premises.

Our Health and Safety Objectives

We aim to prevent accidents, injuries, and work-related ill health by identifying hazards and implementing proportionate control measures. We seek to continually improve our health and safety performance and to integrate safety considerations into all aspects of our removal and man and van services. Everyone working for or with Man and Van Canary Wharf is expected to support these objectives.

Management Responsibilities

Management is responsible for ensuring that appropriate systems and resources are in place to manage health and safety effectively. This includes assessing risks associated with lifting, carrying, loading, driving, access to premises, and working in different client environments. Managers must ensure that employees receive adequate information, instruction, and supervision to carry out their duties safely and competently.

We will review this policy regularly and revise it as necessary to reflect changes in legislation, industry standards, or the nature of our removal operations. Any significant changes will be communicated to staff and, where relevant, to customers and contractors.

Employee Responsibilities

All employees, including drivers, porters, and temporary staff, have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions at work. Staff must follow safety procedures, use equipment correctly, and report any accidents, incidents, near misses, or hazards to management promptly.

Employees must not engage in horseplay, misuse equipment, or interfere with anything provided in the interests of health and safety. Everyone is expected to attend any required training sessions and to apply safe working practices when carrying out removal, packing, loading, and unloading tasks.

Risk Assessment and Safe Working Practices

Before carrying out work at a property or commercial site, we assess the risks related to access, parking, lifting routes, stairs, lifts, and any other relevant features that might affect safe operations. Where necessary, we adapt our working methods to reflect specific site conditions, such as narrow staircases, long carrying distances, or busy shared access areas.

We use safe systems of work to manage manual handling, loading and unloading vehicles, and working in shared spaces. Our teams are instructed to stop work and inform management if they believe a task poses an unacceptable risk that cannot be adequately controlled.

Manual Handling and Use of Equipment

Manual handling is a core part of our business, and we recognise the particular risks of musculoskeletal injury associated with lifting and carrying furniture, boxes, and equipment. We seek to reduce these risks by using appropriate handling aids such as trolleys, moving straps, and protective materials where practicable.

Staff are trained in correct lifting techniques, team lifting, and the safe use of handling equipment. Heavy or awkward items are assessed before moving, and additional manpower or specialist equipment may be allocated where needed. Personnel are instructed not to exceed safe personal lifting limits or to undertake tasks for which they are not trained or physically capable.

Vehicle Safety and Safe Driving

We maintain our vehicles in a safe and roadworthy condition and conduct regular checks to ensure brakes, lights, tyres, and safety features are functioning correctly. Loads are secured appropriately to prevent movement during transit, protecting both staff and other road users.

Drivers are required to comply with road traffic laws, parking regulations, and company procedures, including safe loading and unloading practices. They must not drive under the influence of alcohol, drugs, or any substance that may impair their fitness to drive. Fatigue management and adequate rest are important aspects of our approach to safe driving.

Customer Premises and Public Safety

When operating in residential and commercial locations, we take reasonable steps to minimise risks to customers, building occupants, visitors, and the general public. This may include using warning signs where appropriate, keeping access routes clear, and planning the movement of items to avoid congestion in shared corridors, entrances, or pavements.

Our teams are instructed to respect property, avoid causing damage, and immediately report any incidents that may affect the safety of the premises, such as damaged flooring, loose handrails, or blocked fire exits arising in the course of our work.

Training, Information, and Supervision

We provide our staff with information and training relevant to their roles, including manual handling, safe use of vehicles and equipment, working at customer premises, and emergency arrangements. New starters are given an introduction to our health and safety expectations, and more experienced staff may receive additional or refresher training as needed.

Supervisors and senior staff are responsible for overseeing work on site to ensure safe practices are followed. They are encouraged to provide guidance and to intervene where unsafe behaviour or conditions are observed.

Accidents, Incidents, and Near Miss Reporting

All accidents, injuries, property damage, and near misses related to our removal and transport activities must be reported to management without delay. We investigate such events to identify underlying causes and take steps to prevent recurrence, including updating procedures, providing additional training, or changing equipment where appropriate.

Records of incidents are kept and used to monitor performance and to drive continual improvement in our health and safety management.

Health, Welfare, and Fitness for Work

We recognise the importance of the physical and mental wellbeing of our staff. Employees are encouraged to report any health conditions that may affect their ability to carry out demanding physical tasks or to drive safely, so that suitable adjustments can be considered. Substance misuse is not tolerated, and we expect all staff to be fit for work when performing their duties.

Continuous Improvement and Policy Review

Man and Van Canary Wharf is committed to reviewing this Health and Safety Policy on a regular basis and whenever there are significant changes to our operations or applicable guidance. We welcome feedback from employees and customers about any health and safety concerns or suggestions for improvement in the way we deliver our services.

By working together and following the principles set out in this policy, we aim to deliver safe, reliable, and professional removals and man and van services while protecting the health and safety of everyone involved.



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Contact us

Company name: Man and Van Canary Wharf Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 134 Narrow St
Postal code: E14 8BD
City: London
Country: United Kingdom

Latitude: 51.5087570 Longitude: -0.0328950
E-mail:
[email protected]

Web:
Description: Canary Wharf, E14 offers the highest quality man with a van relocation experience. Call our company and book your appointment right now!
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